Privacy policy.
Last updated: 16/02/2026
1. Who we are
Solas Signs is a UK-based signage design, manufacture and installation company.
Data Controller: Solas Creations ltd
Email: hello@solassigns.co.uk
Address: Unit 21 Stewartfield, Edinburgh, EH6 5RQ, United Kingdom.
We are responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).
2. The data we collect
We may collect and process the following information:
Name
Company name
Email address
Telephone number
Project details and enquiry information
Billing and delivery address
Website usage data (via cookies and analytics)
3. How we collect your data
We collect data when you:
Submit a contact form
Request a quotation
Contact us by email or phone
Purchase our services
Subscribe to marketing communications
Browse our website
4. How we use your data
We use your data to:
Respond to enquiries and provide quotations
Deliver our services
Manage projects and installations
Process payments and maintain accounts
Improve our website and services
Send relevant marketing communications (see section 6)
5. Our lawful bases for processing
Under UK GDPR, we rely on the following lawful bases:
Contract
To provide services you have requested.
Legitimate interest
To respond to business enquiries, promote our services, and grow our business where this does not override your rights.
Consent
For email marketing and non-essential cookies where required.
Legal obligation
For accounting, tax, and regulatory requirements.
6. Marketing communications
We may send you information about our services, recent projects, industry insights, and updates that are relevant to your business.
We will only do this where:
you have given consent, or
you have requested a quotation, purchased similar services, or are acting on behalf of a limited company and the marketing relates to similar services.
This is known as a “soft opt-in.”
You can opt out at any time by:
clicking the unsubscribe link in our emails, or
emailing hello@solassigns.co.uk.
We do not sell or share your personal data with third parties for their own marketing.
7. Sharing your data
We only share your data with trusted third parties where necessary to run our business, such as:
Payment processors
Accountants
IT and website providers
Email marketing platforms
Analytics and advertising providers
All third parties are required to respect the security of your data and process it in accordance with the law.
8. International transfers
Some of our suppliers may store data outside the UK.
Where this happens, we ensure appropriate safeguards are in place, such as:
UK adequacy regulations
Standard contractual clauses
9. Data retention
We retain personal data only as long as necessary:
Enquiry data: up to 24 months
Customer project data: up to 7 years (for legal and accounting purposes)
Marketing data: until you unsubscribe
10. Your rights
You have the right to:
Access your personal data
Correct inaccurate data
Request erasure
Restrict processing
Object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://ico.org.uk
To exercise your rights, email: hello@solassigns.co.uk
11. Cookies and advertising
We use cookies and similar technologies to:
Analyse website traffic
Improve user experience
Measure the effectiveness of our marketing
Show relevant adverts on platforms such as Google and Meta
Where required, we will request your consent before placing non-essential cookies.
You can manage your cookie preferences via our cookie banner.
12. Data security
We have appropriate security measures in place to prevent personal data from being accidentally lost, used, altered, or disclosed.
13. Changes to this policy
We may update this policy from time to time.
The latest version will always be available on our website.